Very poor quality flowers
That is the last time I will order from Serenata. The last 2 times, the flowers were half dead & wilted.
Used to be good but the quality has been going down hill for sometime.
June 9, 2024
Reply from SerenataFlowers.com
Thank you for taking the time to leave a review. I appreciate you bringing this matter to our attention.
I'm sincerely sorry to hear about your experience. Providing an exceptional customer experience is our top priority, so your feedback is valuable in helping us improve.
Could you please provide us with some pictures of the flowers? Through this email: csadmin@serenataflowers.com
This will greatly assist us in finding a suitable solution for you.
We appreciate your cooperation and look forward to receiving your response.
Kind regards,