Review of Big Green Egg UK


Rated 3 out of 5 stars

Order & delivery efficient n

Order & delivery efficient but one of the bags had splits in it so leaked out

May 19, 2024

Reply from Big Green Egg UK

Hello Deborah,

Thanks for the feedback.

We are very sorry to hear that one of the bags of charcoal arrived with a split. This is certainly not something that we would ever expect to happen.

A member of our team has tried to call you this morning to discuss this further and to offer a resolution. If you could please call us back on: 01962 793800 when you have the chance.

We look forward to hearing of the swift fix on this matter shortly.

Best wishes,
Big Green Egg Customer Service Team