Poor delivery.
I placed the order on Monday 13th. Plenty of time before I go abroad with my new t shirts. 3 to 5 working days delivery. Monday 20th, 5 working days, I send an email saying if it does not arrive by Wednesday 22nd I will cancel or send back if delivered late. Received delivered on the Wednesday. I should not have to chase up like this.
Reply from Superdry
Hi Richard,
We are sorry to hear that your online order took longer to arrive than expected.
The delivery dates that we provide on our website are estimates, although we do strive to meet these with all orders so it is disappointing to hear if this was not the case. We monitor our delivery procedures and timescales very closely, so customer feedback like yours is a vital part of measuring their success and improving our processes going forwards.
We appreciate your feedback and thank you for taking the time to review us.
Kind regards,
Superdry Care