Review of Sarah Raven


Rated 1 out of 5 stars

My product didnt arrive and according…

My product didnt arrive and according to my order number and tracking number my order didnt exist!. I called and was told customer service would get in touch with me. No call/email. I called again three days later and was told my order had been lost and a new one would be sent out. I asked when I would recieve it and was abruptly told within 5 days. Yet to receive order but if I do receive it by Friday (5 days) that will have been 3.5 weeks for a 2/3 day delivery. Mistakes happen but the customer service dept were rude and abrupt. I will NOT be buying from this company again

May 20, 2024

Reply from Sarah Raven

Thank you for your review. We are very sorry to see that there has been an issue with your order. Please let us know if we can be of any further assistance. Kind Regards, Sarah Raven Customer Services

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