My product didnt arrive and according…
My product didnt arrive and according to my order number and tracking number my order didnt exist!. I called and was told customer service would get in touch with me. No call/email. I called again three days later and was told my order had been lost and a new one would be sent out. I asked when I would recieve it and was abruptly told within 5 days. Yet to receive order but if I do receive it by Friday (5 days) that will have been 3.5 weeks for a 2/3 day delivery. Mistakes happen but the customer service dept were rude and abrupt. I will NOT be buying from this company again
May 20, 2024
Reply from Sarah Raven