Review of Dore & Rose


Rated 1 out of 5 stars

I want a refund!!! Stop ignoring!

ORDER: #94033

Gave 20% refund and 20$ voucher on the future purchases. Not ideal situation but still adding extra stars for that.

Absolutely ignoring messages! I ordered during campaign 1+1 free mask at mother's day. Yet they sent only one mask and don't answer my messages! I already texted three times! Customer service, I want my refund!!! I would never order only one mask for 469 ddk, I counted on 2 masks according to the deal!

May 17, 2024
Unprompted review

Reply from Dore & Rose

Hi Valeriia, we're truly sorry to hear about your experience with our past promotion and the service you received. We apologize for any inconvenience caused. We have sent you an email to rectify and provide you a resolution. Hope to hear from you soon! Thank you.