An absolute disgrace
An absolute disgrace. Contract was cancelled as they were unable to find a suitable supplier (which is not the issue of my review) but rather have waited over 60 days to get a refund for two months of contract for which I never benefited from. Over 20 calls and emails and escalations and nobody cared to sort this out. Something that should have taken 1 day has turned in a consumer nightmare.
Reply from WasteManaged
Good Morning Andrei,
Thanks for taking the time to leave your review.
I can see that the refund has been actioned and is now with you. We do advise that there is a 30 day refund window to allow for any potential unbilled charges to clear, and this was communicated to you.
The further delay was caused by us having no payment information as you had cancelled this with your bank, these details were provided to us on May 13th, and processed the following day.
Warm Regards
Team@WasteManaged