Guys I want to return order!!
They do not provide a y security to return. If you are not sure about items don't order them as they don't provide and return label and it will be on you to return items on your own costs to USA.
The quality of products though very 👍good. So it was decided instead of returning items to get store credit. Not an ideal situation but still a solution.
Guys I want to return order!!! I need a refund as soon as possible, send me return label!! I asked three times already and you are ignoring! ORDER B167458
Reply from berlook.com
Dear customer,
I hope this email finds you well.
I wanted to reach out to you regarding your recent return request for Order B167458. Firstly, I want to extend my sincerest apologies for any inconvenience or frustration our delay in response may have caused you.
Upon reviewing your case, I understand that you've reached out to us multiple times regarding the return label. Regrettably, during the time of your initial inquiry, we were outside of our regular working hours, and the volume of return requests we've received lately has caused delays in our response time. Please accept our apologies for this oversight.
I'm pleased to inform you that we have replied to your email. Please feel free to contact us in that email if you have any questions. Once again, I apologize for any inconvenience this may have caused you. We greatly appreciate your patience and understanding in this matter. If you have any further questions or concerns, please don't hesitate to reach out to us.
Thank you for your understanding.
Best regards,
The Berlook Customer Service