Review of Bumble


Rated 1 out of 5 stars

Avoiding user facility in order to make more money.

THERE ARE NOTIFICATION OPTIONS FOR EVERYTHING EXCEPT YOUR SUBSCRIPTION RENEWAL DATE. Don't give them your money. Their customer service is a disgrace, they have no mechanism for informing you that a renewal is due, and as a result of their failure in this most basic courtesy they then direct you to their non-refundable terms and conditions. They intentionally avoid including a renewal reminder as part of their software in order to bleed more money from the customer base. Bumble are not sorry as they claim to be.

May 10, 2024
Unprompted review

Reply from Bumble

We're truly sorry our subscription renewal has affected your experience on Bumble. 💔 Before making the purchase, we include this in our https://bumble.com/terms.

As a reminder, all Bumble Boost and Premium purchases are subscription-based, so they automatically renew until you cancel. If you need any help canceling your subscription, we're here for you. You can contact us at: bumble.com/contact

We appreciate you sharing your feedback with us. We're always looking for ways to improve and will share your words with our product team. 🫶