Had a good run, cancelled over new packaging
We had a good run with Katkin but have cancelled our subscription because the new packaging is simply less user-friendly than the previous plastic trays.
The new packaging is harder to open (although you can avoid using scissors if you carefully peel it at one corner). It’s messier and can’t be cleaned out easily for recycling - which has to be in soft plastic recycling e.g. at Co-op shops. The old packaging was mostly kerbside recyclable.
It’s sufficiently annoying to use that we are going to switch to another supplier.
The food itself is pretty good and improved our cat’s health and coat. Price point was good.
Update: Katkin reached out by phone to discuss the issues above and offered a refund on the last box purchased.
Reply from KatKin