Review of Lakeland


Rated 3 out of 5 stars

Air fryer brilliant. Delivery in not so good

The air fryer is lovely but the delivery process not so good. I did not receive information that it was being delivered nor when it had been delivered. No.one came to the door or rang the doorbell. I had said to put it by the back door but only if not in. As I have a video door bell I know that the deliverer did not even approach the front door just left it at the back gate which was locked . I only found it by accident it could have been stolen and I would have been none the wiser.

April 18, 2024

Reply from Lakeland

Thanks you for taking the time to leave your review. I'm sorry to hear that you've experienced difficulties with your delivery. Please be assured we have passed your comments onto the courier via our Parcel Team. We take complaints as a matter of importance. Without feedback we wouldn't be able to ensure we are able to know where it is we need to improve. Kind regards -Jim