Review of Computershare


Rated 1 out of 5 stars

Appallingly unprofessional

Appallingly unprofessional. Screwed up a basic wire transfer with corrupted recipient details on the formatted Swift message but blamed the receiving bank when it was rejected. Take weeks to respond to requests for further information. Did a currency conversion using a rate that didn't reflect the market rate but favoured Computershare significantly taking almost 5% off the sale proceeds, but claimed it was the receiving bank that did the conversion before rejecting payment. Found to be liars when the MT103 was provided by the receiving bank, still waiting for Computershare to pay the proceeds nearly 2 months after the trade date.

March 18, 2024
Unprompted review
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