Waited weeks for delivery
Waited weeks for delivery, you have to send chase e mails to get anywhere, yet bombarded with e mails to review your shoes !
Still waiting let’s see what the shoes are like….. far from impressed
April 24, 2024
Reply from Jones Bootmaker
Hi
We sincerely apologise for the extended delivery time and the inconvenience caused. We understand your frustration and disappointment. We have recently moved our warehouse operation to a completely different site and unfortunately we have experienced some teething problems. . Regarding the review emails, we appreciate your feedback and will take steps to optimise our communication strategy.
We value your business and hope to regain your trust with the quality of our shoes.
Kind Regards
Sarah