are you a real company ?
someone hit my parked car and excepted liability , 1st central payed me out and gave me a merc for three weeks , they have no put my insurance up as they didnt have any info on the accident ? i spoke to them told them they paid me out ? and gave me a loan car for three weeks but they have no information ? what kind of company is this ?? check my other post about how they nearly paid some one out who said i hit them even though i didnt , and they had no info from the claimant , where the crash happened . what town it was in ect , the company is a joke , they have someone dodgy working for them in sure.
Reply from 1st CENTRAL Insurance
Hi Darren,
Thank you for your feedback. We’re sorry to hear on this occasion your experience with us hasn’t been as positive as we’d hoped it would be.
We've reached out via Trustpilot to obtain some additional information from you.
Ashley
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Hi Darren,
Thank you for sending me your details. Once again, I'm sorry for the experience you've had.
The email address you've passed on doesn't match any policy we have.
If there’s anything you’d like us to look into for you, please contact us by sending an email to customer.relations@1stcentral.co.uk. Please include your policy number and details of what’s gone wrong, and we’ll see if we can put things right.
Ashley