Review of Klaudena


Rated 1 out of 5 stars

Klaudena Scam

My order invoice #yeo8ba5 was placed for one(!) seat cushion and one additional seat cover. I received notice that my order was for (4) seat cushions,(4) seat covers, and an additional back pillow. I did not order these "extra" products and I called customer service to modify my order. Spoke to Andrea on 4/11/24 and she assured me that she would notify the warehouse to "modify" my order. On 4/12/24 I received a notice saying my order was shipped. When it arrived the modified order wasn't in the box, however, the (4) seat cushions (4) covers, back pillow and (4) Antimicrobial covers were also included although not ordered at all. Called customer service to request a return and after telling someone that I wanted to return the unordered items was offered a 50% discount which I did not want. A return label was sent and the return was out of the country, Lithuania after going to the post office to mail back was told the items had to go through U S customs and would cost $109.00 .Total scam. Do not order from this company

April 11, 2024
Unprompted review

Reply from Klaudena

Hi Robert,

We are pleased to inform you that your case has been successfully resolved by our customer support team on May 24, 2024. If you require any further assistance, please do not hesitate to contact us.

We appreciate your feedback regarding your experience with our team. 

Thank you for your continued support as we strive to improve and provide the best service possible.


Klaudena Support Team

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