Rubbish
Rubbish, rubbish, rubbish, after many years of using this company and never having to change anything, someone ran into our car and I needed to change the vehicle on the booking, both times I was emailed back to say sorry but we can't change it, you'll have to get in touch with the parking directly , when I did they said I'd have to do it through skylark! Lost my money on the first one!! Never again will I book through these!! Lost a loyal customer! Both booking refs . Man-sky-12594725 and sps-6321443, the first one I was told I was too late , but my car had been in an accident that day and nobody wanted to even try to help, just said talk to them at the car park when you go and the 2nd one I booked even though it says free amendments or free cancellation I was told I need to speak to the car park , I phoned the car park and they said its skypark I need to change it through and not them! And no, I will not be taking my review off because you don't like it!!
Reply from SkyParkSecure.com
Dear Darren,
We are extremely sorry to hear of your experience at the car park.
SkyParkSecure.com are an online only price comparison website and booking agent for car parking services that advertise through us nationally. We do not own or operate the car parks or provide the services onsite.
This review page is in relation to the booking services provided by SkyParkSecure.com rather than the car parking service you used and we have therefore requested that your review is removed as it has been posted on the incorrect company profile.
Since you haven’t left a booking reference number with your review, I have been unable to check this in our system. If you did book through our price comparison website, please send all of the details of your complaint and your booking reference to info@skyparksecure.com to enable us to advise how to progress your complaint.
If you did not book through SkyParkSecure.com, you would need to contact the booking agent or the car park you booked with directly. Please also remove your review from our page and ensure that it is posted on the profile for the car parking company you used.
Kind Regards
The SkyParkSecure.com Team