Added charges on my account without authorisation
Added charges on my account without authorisation. Took 3 separate occasions to get the refund. Very frustrating.
April 10, 2024
Unprompted review
Reply from BT Business
Hi Bec,
I'm really sorry to hear about your experience with incorrect charges on your bill. We'd like to look into this. Please contact us via private message on one of our social channels:
X - @BTBusinessCare
Facebook - BT for business
Thanks – Aimie @BTBusinessCare