Worst broadband / TV provider we have…
Worst broadband / TV provider we have ever been with. For 2 years we have had constant problems. When you ring to try and get it sorted out you get put through to a call centre in another country who do not care about you and never sort the problem out, they just say they have logged the problem and nothing ever happens. We want our contract ended asap
Reply from Virgin Media
Hi Mike,
Thanks for taking the time to leave a review. It is very disappointing to hear about the issues that you have had with us, I can assure you that this is not the standard of service that we aim to provide.
If you would like to discuss this matter further with a member of our team, we have a vast variety of ways to contact us for help and support. I have listed a few below for you:
Call: 150 from a Virgin Media Landline or 03454541111 from any other phone.
WhatsApp: 07305 327 112
Facebook: https://www.facebook.com/virginmedia/
Twitter: https://twitter.com/virginmedia
Forums: virg.in/VMforums
We are here to help and would really like to get this issue resolved for you.