Much much better than their reputation…
I appreciate the majority of reviews are terrible.
However we flew from London to Kuwait and on to Manila.
Had a couple of issues pre flight. Whatsapped them and they responded each time in 15 minutes or so.
The aircraft themselves were 777s and pretty new. The space both width and legroom better than any other in economy. Film selection for English speakers not that great. The food was truly excellent.
They don’t serve alcohol or bacon sandwiches. But airlines are transport systems, not bars. Does anyone really need a drink that badly on a flight?
Service from staff was excellent.
My experience- much better than their reputation and certain as good as Qatar or Emirates.
March 19, 2024
Unprompted review