Hotdocs continually make errors in…
Hotdocs continually make errors in their booking procedures with doctors appointments. Sometimes I'll get to the doctor to be told the appointment hasn't passed through to the surgery, other time appointments will be double booked. They really need to sort their business out!
March 22, 2024
Unprompted review
Reply from HotDoc
Hi John,
Thank you for taking the time to leave the feedback. We're sorry to hear that you've had this kind of experience. We want to ensure that all users of our platform have a good experience. Please send through the details of your issue to our Support team via help@hotdoc.com.au and we would be happy to investigate this further for you.