Delivery was delayed.
This time was too long delievry. I got the message when parcel will be delivered but in day of delivery it was changed to add some extra days (almost a week).
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Ok I just did not have any information. Whould be good give it in the message which says about delay
Reply from dao
Hello Lidia.
Thank you for your feedback.
I can see that your parcel has been redirected from a home delivery to delivery in a daoShop.
This can be due to several reasons such as if your parcel is too large or heavy, lack of access to your building or discrepancies in the information regarding your address.
Due to one of these reasons, your parcel has been redirected to a daoShop, where you will be able to pick it up, as soon as you receive a notification regarding pick up.
I apologize if this has been an inconvenience to you.
Best regards,
Christel
dao customer service