I have now purchased three used phones from music magpie over the last few years and can honestly say that I have never been disappointed by the service nor the quality of the used phones. The last two phones in particular looked like they had just come out of the factory. I have seen companies offer what are claimed to be similar phones for slightly less money, but with music magpie I sincerely believe that you get good value for money and the phones are what they claim to be