I did respond to their email
I did respond to their email. I suspect there is a problem with the transmission. I have today sent my reply of 6 Mar again and as a precaution sent the same from my phone. I do hope they get it.
I have also given my phone number. Perhaps it could help if I have theirs.
Kind regards
March 14, 2024
Unprompted review
Reply from Morphy Richards UK
Hello RR.
We can now confirm receipt of your email and we are happy to see that Customer Service have issued a replacement. We appreciate your patience.
Many thanks,
Morphy Richards Customer Support Team