Did not ask to change account or give authority to change.
I have received an email confirming that I am changing account over to this company. I have not authorised any transfer and in fact the business name listed for me is not even trading anymore. Please remove this unauthorized account.
March 8, 2024
Unprompted review
Reply from Yü Energy
Hello Sonia,
I'm sorry to hear about the issues raised above regarding an upcoming onboarding of your business's energy supply.
Your business has agreed to a future-dated energy contract through a third-party brokerage named Bionic. Yu Energy would strongly advise your business to initiate contact with Bionic should there be any concerns relating to the electricity supply contract that need addressing.
Jarrod in our team will contact you regarding this and explain this to you.
Many thanks,
Ben