Dear Julia,

Thank you for your review, I am sorry you are unhappy with your recent encounter with PayingTooMuch.

PayingTooMuch uses Trustpilot to gather feedback from all customers who have purchased/used our service/product to help other customers gain a better understanding of our business before they maybe choose to purchase. We ask for feedback across many stages of the customer journey from purchasing a policy to making a claim. This helps us learn about our service and make improvements based on our customers feedback.

Once again, please accept my sincere apologies for the inconvenience and any frustration caused.

Kind Regards
Michelle