Portal Does not Work unable to update policy in time
Have been trying to update Daughters Insurance cover as they required more £ Money due to a clerical issue so told i was not allowed to pay for this without the daughters permission so told to do this transaction online on the Portal. Should be called Pointless as does not work They advertise you can change /pay/update via the portal You Cant does not Work So got daughter to call back from 5pm today until 6pm No answer on hold for 1 hour Still trying to update before midnight deadline Useless unhelpful
February 26, 2024
Unprompted review
Reply from Go Girl Insurance