had a mirror delivered from Dunelm by…
had a mirror delivered from Dunelm by DHL, opened the packaging to find it smashed. Had a replacement delivered by DHL, also smashed. Suspect these packages which are marked ‘fragile’ with a big picture of a mirror on them are thrown around like any other package
Reply from DHL Express UK
Dear Roger,
Thank you for taking the time to leave a review.
I’m very sorry to hear about the experience you’ve had, however the reference number you’ve provided in the relevant field is a DHL Parcel UK tracking number.
As we’re DHL Express, which is a different division of DHL, I am unable to access any details regarding this shipment. Therefore, I would recommend that you contact DHL Parcel UK directly to obtain further assistance or visit their website https://www.dhl.com/gb-en/home/our-divisions/parcel/business-users/help/contact-us.html
I apologise that I can be of no more assistance at this time.
Kind regards,
Billie