Referred to the company after seeing an ad for debt consolidation loans; was contacted soon after someone who ran through the details of all the information I'd already given on the online form. Was then told that a debt consolidation loan wouldn't be possible but my details would be passed on to a specialist for further options - person on the phone wouldn't say what the options were when I asked and started to be quite rude and talk across me when I asked any questions or requested some time to think before proceeding/ requested more information about what had been discussed already).

Unsure whether they actually offer debt consolidation loans as advertised but they seem very keen to refer you to another team/company to discuss what I would imagine are DMPs/IVAs as others have experienced. Avoid.