Review of UPS UK


Rated 1 out of 5 stars

WOW What a deadful service UPS received my parcel on 31st January

UPS received my parcel on 31st January. It arrived at their Midlands depot on 2nd February. From there it went to Kent, back to Derby and back to Kent from where they finally delivered my parcel on February 13th to my address in North Wales. The package was a bit battered but thankfully my chocolates were OK. Not a company to be trusted

February 13, 2024
Unprompted review

Reply from UPS UK

Dear Jackie,
Please accept my apologies for your recent experience with UPS.
This isn't the kind of service that we strive to deliver, be sure that we'll take this feedback on board and work to improve our services.
Kind regards,
Adam