I was waiting for an appointment for over 1 month in their Canary Wharf clinic. The appointment got cancelled by Babylon 1hr before due time. Next available appointment is in 1 month and the app is offering only 2 days which do not suit me as I am away, and no further appointments available in the next 2 months. This is just for blood tests and smear test and this is the only time I needed a GP service in 3yrs. Not to mention that to arrange for anything, you have to have a phone call and the app only offers a nurse practitioner, not a GP. God forbid it was something more urgent. I will arrange and pay for these investigations privately, although I shouldn’t as Babylon is collecting money on the fact I am listed as their patient. I feel sorry for the patients who have genuine health problems and need GP services more often.