UPS ...please don't use this courier
Parcel stuck in Castle Donnington warehouse for 4 days so far...customer service cannot give me any further information and advise me to just wait!!!
EDIT: UPS contacted me following my review and told me to contact customs and import. What a waste of time! I was given the runaround for nearly 30 minutes and eventually they hung up on me. I stand by my review, waited 6 days so far; if I could I'd give fewer stars, UPS are a joke. The left hand has no idea the right hand even exists!
Reply from UPS UK
Hi Jackie, We're really sorry to hear that you have yet to receive your delivery. To allow us to assist, please provide the UPS tracking number, along with your full address by emailing us on uktrustpilot@ups.com. We await your reply and look forward to resolving your delivery as soon as possible. Regards, Laura