I ordered a color and received a different one and they refuse to acknowledge and correct it. It appears that the costumer service is not part of the company. Buying from here is Russian roulette.
February 1, 2024
Unprompted review
Reply from Verfwebwinkel
Hello Richard, thank you for your review. We are very sorry to hear that your experience with our service has been so disappointing. We apologize that you received the wrong paint and that correcting this error has been such an arduous process.
We fully understand how frustrating it can be to not receive the correct products after placing an order. We would like to sincerely apologize for the inconvenience this has caused.
We are committed to resolving this issue for you and ensuring that you receive the correct paint as you ordered. Today we will send the right paint to you, as soon as your package leaves our warehouse you will recieve a track and trace code.