The value of my order was in excess of £500, and they annoyingly shipped it in a cheap polybag! I was shocked to see how little effort was made to protect my goods while in transit. I kept ruminating "How on earth could they do that... nobody else has been that lazy or close to". It almost became a joke. So, zero points for shoddy packaging and the unboxing experience that ensued!

To make matters worse, they didn't send me a tracking number or a shipping confirmation. So, when the goods arrived I didn't know it was my £500+ order. I left the package on my table for my partner to check out.

Very disappointing, and I feel that a further order from Laptop Outlet could be a risk not worth taking. My goods were expensive, yet they were packaged about as well as a bag of chips!

CONTINUED...
No shipping confirmation in spam as suggested. I am a very experienced computer user.

I would argue THERE IS need for extra packaging. Especially when the order value is very high and the packaging can be easily recycled anyway. So, I disagree with you entirely based on the value of my order and the fact that packaging materials can be recycled and are there to give extra protection to the product. There is also the perceived value to consider too.