I deposited using XRP
I deposited using XRP. Had a small win and went to cash out and a Red box popped up saying is invalid.
Contacted live chat and they told me to do a bank withdrawal instead so I did.
A day and a half later they cancel it saying I have to withdrawal via the same method. So I try again and again and the same red box appears saying is invalid which means I cannot withdraw my money. Contacted support again and keep getting the run around with the same answers and now they are ignoring me.
I even sent them my XRP wallet address to see if they can manually do it and they are still ignoring me, they are a rogue casino.
You will 100% have issues withdrawing your money from this casino if you play here, I highly recommend you do not as I still have not received my money or any help with any options.
Rogue at best
Reply from Rocket Casino
Hello Andrew,
I'm sorry to hear about the difficulties you've encountered. Your experience is important to us, and I want to assure you that we take your concerns seriously. I apologize for any inconvenience you've faced with the withdrawal process.
To address this issue promptly, please provide your account details or the email associated with your account. I'll personally investigate this matter and work towards a resolution.
Thank you for bringing this to our attention, and I appreciate your patience as we look into this matter.
Kind Regards,
Casino Rocket