I was overcharged on my order by almost $500 dollars. I've had positive experiences purchasing furniture in the past, but this time, fees were added after I had already checked out. I reached out to support before the purchase request had gone through, but they refused to take ownership of the mistake in their checkout. It's such a bummer because they have some great furniture available, but only use this website if you have $500-$1000 to gamble.