Ridiculed and embarrassed by a member…
Ridiculed and embarrassed by a member of cabin crew ..
on my my flight yesterday evening from Gatwick I was subjected to verbal abuse by one of the cabin crew, the cabin crew seem to take the flights as an opportunity to flirt with the pilot and talk amongst themselves.
after being in the air for 25 mins with no sign of turbulence etc the staff where behind the curtain and walking around the plane, I asked the woman who appeared to be in charge to use the toilet as I have a prostrate problem and I was dismissed without any regard for my welfare or the pain I was in and told to wait, the cabin crew then disappeared into the cockpit and after a further ten minutes I simply couldn’t hold on any longer for fear of wetting my pants and went to the toilet as I was about to go to the toilet one of the cabin crew opened the door wide and told me to go back to my seat , as I was midstream I closed the door and continued, upon leaving the toilet I was not only shouted out for using the toilet but verbally abused by the stewardess she impeded my way and continued to shout saying that they decide what’s an emergency and what isn’t .. clearly a power trip for this woman, I again explained calmly the issue to which she continued to shout and scream in front of the whole plane for a further few minutes.. I then returned to my seat, prior to landing she asked me for my passport and boarding pass which I refused to give her. Upon landing the police came onto the plane to take me off thereby suffering further humiliation at the behest of the cabin crew. The police asked me to explain what happened I told them and said that due to the issues with my medical condition I simply had no choice , they totally agreed and made no further enquiries.
Vueling are of course part of the Iberia BA family who operate not only a shoddy service but seem to provide a service which is less of. Service than Ryanair .. and yes it possible .
I have made a formal complaint and will have my lawyers deal with the matter . To bring this into perspective last year 2022 I travelled nearly 80k air miles on business alone, so I have a very good knowledge of airlines and how they work .. clearly Vueling is not fit for purpose
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