While waiting for my rusty radiator and substandard bath panel to be resolved, (c’mon Lewis you said someone would be in touch in the New Year), I thought it would be good to offer some tips for reviewers and readers.

Ignore the 4 and 5 star reviews completely. There may be some genuine deserving ones, usually a Redrow employee technician repairing a contractors bungled installation. However the rest are either 1st visitors, reservers or just moving in. All star struck and wearing rose tinted glasses. All worthless, sorry folks. Filter them out and focus on the 2 and 1 star reviews. Therein lies the truth of the rubbish Redrow serve up. Check the comments from Lewis too, unless the writer verifies themselves, he tries to get the reviews removed. Wouldn’t you think the best thing would be to improve customer service? Especially as a builder has just folded, given Redrow’s poor product, could it happen to them?