The shirt is great but I asked for a 2x and got a xl please help me get right size thank you
December 29, 2023
Unprompted review
Reply from Chillever.com
Thank you for reaching out to us, and we sincerely apologize for any inconvenience caused regarding the size of your recent order.
To expedite the resolution process, could you please provide us with the order number associated with your purchase? This will enable us to locate your specific transaction swiftly and address the issue promptly.
Additionally, we kindly request that you send an email to contact@chillver.com with the subject line "[Order Number] - Size Exchange." In the email, please include the picture of your shirt and its size tag.
Regrettably, we are unable to follow up through Trustpilot, so direct communication via email will allow us to offer you the best assistance in resolving this matter.
Once we receive the necessary information, our team will work diligently to ensure you receive the correct size promptly.
Thank you for your understanding, and we appreciate your patience as we work to rectify this situation.