Good morning,

Thank you for your feedback, following up on our previous conversation. So everyone is aware, we offer free shipping for orders over £50.00 to the UK mainland. We aim to be as transparent as possible and have mentioned this information regarding non-free returns in our returns section on our website. However, please note that the only possible exception is when a product has underlying defect. Our company accepts all sales items, which is less common among retailers, so we always try to do our best for our customers.

Please get in touch if you ever need anything else.

Best regards,
Stringers' World