Customer Service.

The information about my account that I receive from Octopus each month is timely, easy to understand and accurate.

Based on recent information I decided not to proceed with the suggested payment scheme from Octopus, so spoke to Zach on the phone. I explained to Zach what I wanted and he not only actioned it immediately, he did it efficiently, and in a professional and friendly manner.

Thank you.

Rachel Narkiewicz