Dear customer ,

Thank you for taking the time to leave us a review, we highly value our customer feedback. 

Our service allows you to check the best route, time and price for your journey and stay up to date with all the latest ferry offers. So that we can continue to invest in our technology and customer service, we charge a small service fee on bookings to ensures that you can always find the right ferry at the right price for you. 

The booking fee is calculated based on the total booking price, which is why it is displayed at the final step of the booking process, after you have added everything to your booking. We make sure that this fee is displayed clearly online before you process any payment. 

If there is anything else that we can help you with please do not hesitate to get in touch. 

Kind regards, 
Direct Ferries