AVOID! Voice mail doesn't work - customer service doesn't work
Impossible for anyone to leave me a voice message, it just gives them zero seconds to leave a message. Try to contact customer services, just gets disconnected.
UPDATE - so someone got in touch and said they would sort the issue. A day later I got a text saying it was fixed. BUT IT ISN'T. No one replies to the customer service emails. The helpline is just automated messages and you can't speak to anyone - so if your problem isn't one of those listed you are stuffed!
Downgraded the star rating from 2 stars to 1 star. This company is a joke. Zero customer service!!
Reply from Lyca Mobile UK
Dear Ian,
We are sorry to know that you are experiencing issues with voice messages. We apologize for the inconvenience. Further to our telephonic conversation, we will investigate and resolve the issue as soon as possible. For further assistance, please reply to trustpilotreview@lycamobile.com
Regards,
Albert
Lycamobile team