I've never shopped with Zavvi, and may never do so again after this! I ordered several of the same item 2 weeks ago and have yet to receive anything. All I have received from Zavvi is an email as follows...

"We are aware that your order XXXXXXXXX for the below items have still not been sent, we will continue to work to have your order dispatched as soon as possible.

The above email was sent to me Christmas Eve. This is more than annoying as the items I ordered were Christmas presents for my young nieces and nephews. They obviously won't be getting anything in time for Christmas now, so thanks for that Zavvi!

And, I'm still in the dark as to when (or if) the items I ordered will be sent! So, all in all a really poor first time experience shopping at Zavvi.com, and certainly not one I wish to repeat. Disappointing, frustrating and not up to par are how I'd describe my experience shopping at Zavvi.com thus far.

UPDATE (23/01/23)
Received my order virtually a calendar month after placing it!. Now, had Zavvi made it clear upfront that my order would be delivered within such an abysmal and aggravating time frame it would have helped alleviate my annoyance and frustration by the power of a billion and one!! A FAR more empathetic and customer centric approach from Zavvi would have meant I was not so disappointed and that I basically felt more like a customer than a number!! I mean, if you are going to take 30 days (or thereabouts) to deliver my order then at the very least have the common decency to let me know that from the off! An automated email stating that the goods are delayed and you are trying your utmost to get the goods delivered to me without further delay is basically just 'fluff'. Thanks but no thanks for that! Think I'd rather eat my arm than deal with such baloney!