Useless. There's always problems with them. They never follow instructions, app is pointless because when you set your safe place or preferred neighbour,it's never acknowledged. I try not to order from retailers who uses parcelforce but sometimes they change courier without notice. Yet again another parcel not delivered as instructed!!
Update : delivery was rescheduled between 12.10pm-4.10pm. I got home at 10.30am and found another red card saying failed delivery attempt and now my parcel will be held in their depot. I'm extremely upset. It was second time,they didn't delivery when promised, ignored instructions to leave it in safe place,with a neighbour or take it to local post office. I have a feeling driver is doing this on purpose!!! Most unreliable courier service I have ever encountered!!!