Paid specifically for before 10am delivery from Samsung, however Panther said they never received this information. When my order arrived mid-afternoon, the delivery drivers weren’t particularly pleasant. Unsure if there was a language barrier or if they were just rude - they expected me to carry my old washing machine to my front door on my own, even though I’d paid extra for removal too. Probably wouldn’t use this company again if I had a choice of couriers at the time of ordering.