Poor sizing and customer support
Poor sizing and customer support. Size 6-9 were classed as large on receipt and were far too big for size 6 feet. This is despite the site recommending sizing up. After this, there was a poor returns policy and no honouring of the original discount price. Very disappointing company.
December 5, 2023
Unprompted review
Reply from Nordic Socks
Hello Neil,
Appreciate your feedback.
On our product page, a size guide is available for reference.
Our support team reached out asking for a photo of the socks received with a measuring tape to measure the length of the bottom part of the socks while lying flat. This is so we can check if the incorrect items were sent or not.
We look forward to hearing back from you.
Veronica,
Customer Happiness Specialist
NordicSocks