I ordered a cardigan for my gran for Christmas and got it sent to a local garden centre via Evri as per your delivery options. On Saturday, I got an email saying Evri couldn’t deliver it as there was no safe place to leave it, which is ridiculous considering the centre was open and that it’s an agreement you have with them. It finally got delivered there today, so I’ve been to collect it and I was met by a sour old lady working at your store who begrudgingly found my parcel, then gave me a full lecture about signing the back of my debit card, despite it being absolutely none of her business! Poor and rude service, you will not be getting my business again.