Review of Wex Photo Video


Rated 3 out of 5 stars

The factory seal sticker had clearly…

The factory seal sticker had clearly been peeled back and reattached at some point and the box has a crease on one of the openings

Thankfully the product had not been used and was still in it's original internal packaging

November 27, 2023

Reply from Wex Photo Video

Good morning Allan,

Many thanks for taking the time to leave this review notifying us of the issue with product in your sincerest apologies that your item arrived with the factory seal peeled and re-opened. This is certainly not how we would expect customers to receive products from us.

I will be in touch with you directly regarding this as we are ken to find out more about the situation to prevent this occurring again.

Kind regards,
William
Customer Service Management Team