No progress with item and having try to get a refund
Originally placed an order in mid October. A month later the order was cancelled and money refunded without warning on the same day.
Replaced the order and 3 weeks later no progress. Have made multiple requests for a refund/ cancellation of the item but nothing has been done and have had no success in getting my money back.
Update - Thank you for the response below, can I please have a refund on the item!
Reply from Zavvi
Hi Alan,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind Regards,