Review of Evri


Rated 1 out of 5 stars

Unhelpful, rude & hostile delivery man

Unfortunately the regular delivery man who works my areas is extremely rude and unhelpful. I explained my baby sleeps downstairs the front door and I am unable to answer the door even when I am home. Politely asked him to leave it at the door for when my son is awake as the door wakes him. He has become hostile, rude and refuses to leave the parcel despite me clearly speaking to him via a ring door bell, or out of the window. I do not want this man delivering to my door anymore. Please contact me immediately to resolve the matter. I am not comfortable answering the door to his hostile manner.

November 30, 2023
Unprompted review

Reply from Evri

Hi, I'm sorry to hear of your poor experience and thank you for taking the time to leave your feedback.
Please be assured that every parcel and every customer is really important to us. If you need help, please visit our contact page at https://www.evri.com/help-and-support/help-centre#/ or call us on 0330 808 5456, leave us your details on a voice message, let us know if you prefer a call back or an email and one of our Customer Services team will be in touch so we can understand what went wrong,.
Thank you, Louis