Truly awful
Truly awful archaic processes.
Passwords via post? Come on.
Applied. Waited 2+ weeks. Nothing. I Contacted them and only then did they request more info for 1 applicant.
Waited again.
Then got an email requesting more info, followed by an email a few mins later saying the account was opened.
Waited 6 days for the passcode to arrive in the post while receiving multiple nagging messages to deposit funds by email and text - not a chance without account access to withdraw.
Having logged in, I requested the one time passcode via text. 3 times. Nothing.
They only arrived after I had messaged them telling them to close the account.
Hopeless. Absolutely hopeless.
They have wasted over an hour of my time and will not be getting my funds.
Reply from Cynergy Bank